078: UX - Pushing Users Into The Pit of Success


This week on the show, Adam and Ben talk about the "unhappy paths" in software design. An unhappy path - also known as a "sad path" - is anything that can go wrong during the consumption of a product. Some unhappy paths are nothing more than unanticipated edge-cases in the code while other unhappy paths are caused by poorly designed user interfaces (UI) that lack necessary constraints and affordances. But of course, it doesn't much matter why something is breaking, if our customers are unhappy, it is our job to fix it.

Follow the show and be sure to join the discussion on Discord! Our website is workingcode.dev and we're @WorkingCodePod on Twitter and Instagram. New episodes drop weekly on Wednesday.

And, if you're feeling the love, support us on Patreon.

With audio editing and engineering by ZCross Media.

next episode: 079: Potluck #5

prev episode: 077: Mid-Manager Blues